Laptop Pouch - Vintage Silk

Free

We offer Free delivery on orders over £50.00 to the following postcode N1 - N4 - N5 - N7 and N16.

Delivery takes an estimated 1- 3 working days.

Free UK standard Royal Mail delivery on orders over £125.00.

Delivery takes an estimated 1- 5 working days.

Standard UK Delivery

Standard UK delivery with online tracking.

Standard postage £5.00.

Delivery takes an estimated 3-6 working days.

Express UK Delivery

Express UK delivery with online tracking.

Next working day £10.00.

Order by noon / next working day, excl. Weekends and Bank Holidays.

Orders must be received before 1 pm to guarantee a next working day delivery; this does not include weekends and Bank Holidays.Orders After 1 pm, will be delivered within 48 hours working day service.

Standard and Express deliveries are made by Royal Mail between 7 am and 7 pm. Deliveries made by Royal Mail will require a signature on delivery.

Delivery to Europe

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Finland, Germany, Holland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Poland, Portugal, Slovakia, Spain, Switzerland, Sweden.

 Royal Mail delivery takes approx. 7 working days £17.00

Worldwide Delivery

We are happy to deliver to all destinations; however, worldwide shipping is done via email quotation and items can not be returned. Any import duties that may arise for transportation will need to be covered by you.

DELIVERY INSTRUCTIONS

All of our parcels are sent track & trace, the signature insures the value of the parcel and is in case of damage, loss or theft. We can therefore not leave packages without signature in a hiding place.

RETURNS AND REFUNDS

Royal Mail is a tracked returns services so please keep the tracking number safe so you can quote it in any necessary correspondence.

Flowers and Made to order 

We do not accept returns or refund on any of our dried flower products. All made to order item(s) are also non-returnable.

Postage

Postage or return postage cannot be refunded on any items. We recommend that you return items via registered mail so that you have proof of dispatch in case an item is lost. Please make sure you have sufficient insurance cover especially when returning valuable products. We cannot accept responsibility for goods lost or damaged in transit. Any import duties that may arise for shipping and returned items will need to be covered by you.

Standard return terms

Returns should be sent to:

N á t t ú r a l  Studio 6, Barcham House, Riversdale Road. London N5 2LA. 

We refund or issue a credit note for items returned within 21 days from receipt. The items must be new, unused, unworn and fully labelled. Please make sure to retain your proof of postage.

All items must be returned in a fully resalable condition, which means being unused with tags attached and, if possible, in the original packaging. N á t t ú r a l reserves the right to refuse a refund or exchange on items deemed not to be resalable. This does not affect your statutory rights in connection with faulty items.

We process all refunds within 10-14 working days from receipt.

Packaging

Our Packaging is Eco-friendly and Sustainable.

Cardboard and paper - Both recyclable and biodegradable. Paperboard is very versatile. 

Bubble wrap - Bubble wrap is made out of recycled polythene is fully degradable.

Sustainable packaging is material that, over time, reduces its environmental footprint. This can happen in a number of ways: 

• Using raw 100% recycled or raw materials 

• Minimising the production process and supply chain

• Reusing packaging, extending its lifecycle and usability

It’s very easy to say that sustainable packaging is entirely about the environment, however, economic and social factors do need to be taken into consideration. Implementing eco-friendly packaging in our brand’s operations is no longer an option- it’s a necessity. 

Please email us if any further questions: info@nattural.co.uk 

Thank you for supporting our shop.

N á t t ú r a l